About Us

Strategic Vision Where we are going and what we want to see happen in the future?

LifeLine PMB aims to be a leading provider of psychosocial support, skills and opportunities to enable individuals and communities within our designated areas in KZN, to grow and develop

Organisational values What values underpin the work we do?

  • Confidentiality
  • Integrity
  • Proactively
  • Human Dignity
  • Compassion

Mission Statement:  what we do, with whom and why ?

To promote emotional wellness for individuals and communities through counselling, skills development, training, networking and partnership within the private and public sectors of our designated areas in KZN.

Fiscal details: 

Please down load documents as required:

AIM: To preserve existing fiscal stability by pursing new opportunities, developing partnerships and maintaining efficient, effective office procedures

Auditors:  Warmington Inc  (AFS 2008 &  AFS 2009)
Registered Not for Profit:  002-128NPO
VAT Registration: 4170240388
Public Benefit Organisation Exemption: 930 003 027
KZN Treasurery no: LIFE203 ZNT

Contact details:

Physical address: 14 Princess Street Pietermaritzburg Central. KZN
Postal address:  P.O. Box 2075,  Pietermaritzburg 3200
Office Tel: 033 342 4447
Office Fax: 033 3453946

Counselling:

  • local 24/7 line 033 394 4444
  • national maxi call line 0861 322 322
  • face-to-face bookings 033 342 4447 weekdays and Saturdays
  • online – www.lifeonline.co.za
  • sms information – 079 506 0000

Counseling is available in English and Zulu

History:
Lifeline Pietermaritzburg has provided a 24-hour telephone counseling and support service on it’s Crisis Line since February1972. It has a proud record of serving the Umgungundlovu District since that date.  In 2006 we expanded to service the Sisonke area more effectively and we began to enter the Amajuba area in 2008.  During this time we have assisted many thousands of people, both Zulu and English-speaking, to deal with a variety of traumatic events.

The prime aim of a LifeLine center is to provide emotional wellness to the community at large.  This is done through individual counseling and community group interventions. A  Lifeline is able to respond to local gaps in service and to the particular needs of a community. Once there is sufficient development of other service providers we take pride in passing on our learning’s and devoting our energies to new and unexplored gaps.

Over the past decade LifeLine as put considerable effort into the prevention of problems, developing Life Skills other educational inputs on rape, domestic violence, HIV, child abuse, conflict management and others.

In addition to our Crisis Line function, we have broadened the range of activities to include the local Rape Crisis Centre, providing survivors with specialist care. We offer trauma debriefing for victims who have been involved in a variety of violent situations such as robberies, common assault  and domestic violence.  We have facilitated the creation of an HIV/AIDS Information Data Base in partnership with the Municipality, and also being called in by a cross-section of users to address many training and counseling issues and needs.

LifeLine currently is involved in a large pre-risk HIV counseling and testing project in 14 senior schools in the peri-urban areas of Pietermaritzburg..  As such LifeLine opened the first non-medical  VCT site in June 2001.
 
Pietermaritzburg was the first  LifeLine Centre in South Africa to provide online counseling on a website at www.lifeonline.co.za   Once again this work was developed at the local centre with grateful thanks to the Samaritans in the UK. 

Our HIV work brought us in contact with large numbers of vulnerable children, infected and affected by the virus which is currently devastating our country.  We have developed the capacity to do play therapy with young children which have lost their relatives to the virus.  With the financial backing from Hulamin, our biggest local funder, we have developed a course for carers called “raising happy children’.

Our latest venture is to respond to the refugee crisis which became confrontational in South Africa in early 2009.  Here we have developed a training for refugee leadership on trauma debriefing so local refugees can work though their historical trauma and fears and engage their current circumstances with trust and creative entrepreneurial enthusiasm.  This project has been sought by people in SADC countries and we are currently seeking funds to do train the trainer work  

 

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